Outlook Cannot Open the File Because It Is Not Associated with the Default Identity

Question

I have created an Outlook identity and whenever I am trying to open an email its show an error "Outlook cannot open the file because it is not associated with the default identity". Please mention the reason and the solution for the error.

Edwin J. Hoffer · Accepted Answer

When you search any Outlook message in the spotlight then the resultant searched message consist the index of the message and it does not have the message body and show the error “Outlook cannot open the file because it is not associated with the default identity”. This error message may also show whenever Spotlight returns messages from an identity other than that of default identity.

Mariya Beckham · Answer

Hello Eddie, nnThanks for your advice can you suggest me how can I fix the error?

David Ross · Answer

Hi Kerry, There is multiple solutions are available to fix the error  Outlook cannot open the file because it is not associated with the default identity . nFollow the attached link.

Kerry Wilson · Answer

Hi, nnAttached link of the blog has described very well but I have one new query what is OLK14 and OLK15 files and how to open it in Windows OS. nnThanks in Advanced!

Edwin J. Hoffer · Answer

Hello, nn OLK14 , It is a Temporary Identity File Created in Mac Outlook 2011 Versionnn OLK15 , It is also a Temporary Identity File Created in Outlook 2016 VersionnnAnd for opening the files in Windows OS you must use a third party tool named as OLK File Viewer.

Mariya Beckham · Answer

Thanks for the help I will use the tool later.