PST File Is Not Opening

Hi;

When I attempt to open outlook I get an error: rnCannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be opened. Errors have been detected in the file C:\Documents and Settings\Sabrina\local settings\application data\Microsoft\outlook \outlook. PST. Quit outlook and all mail-enabled applications and the use the inbox repair tool (scanst. exe) to diagnose and repair errors in the file for more information about the inbox repair tool see help.

I have attempted to repair the. PST file using scanpst but it fails. Do you know another utility preferably a free one which I can use to repair the file.

Hi Michael, nnI tried to open Microsoft Outlook in safe mode, but the problem still persists. So, would you like to suggest me another solution to fix this issue. nnRegards

Hi, nnIf Microsoft Outlook opens in safe mode and the issue still persists, then try to remove add-ins by Clicking on the “File” tab >> “Options” >> “Add-Ins”>> Select “Com Add-ins” and click on “Go” >> Clear all check boxes in the list & click “OK” button >> Restart “Microsoft Outlook”(normally, not in safe mode). nnRegards

I agreed with "Eddie". Instead of that, you can also create a new user profile in MS Outlook to fix this issue. nSee here: https://support. microsoft. com/en-us/kb/829918nEven after creating a new user profile, if the problem remains same, then reset the navigation pane. nnTo do so: Press “Window Key” + “R” >> Type “outlook. exe< space>/resetnavpane” in run dialog box. nn

Thanks for the info. I have got the solution.:)n