Scanpst Fails to Repair OST File What To Do Now?

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This topic contains 6 replies, has 3 voices, and was last updated by  Sandra Diaz 4 weeks, 1 day ago.

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  • #7646 Score: 0

    Sandra Diaz
    Moderator

    Hello everyone! I have been using Microsoft Outlook 2016 application for email communication. But now I am not able to access my OST file data. I think My OST file is corrupted. I tried the SCANPST.EXE tool to repair OST files, but it fails to repair the OST file. Can anyone tell the reason of corruption of OST file? Is there have any other solution in case Scanpst fails to repair OST file.

    #7649 Score: 0

    Kerry Morris
    Moderator
    33 pts

    Hello Sandra Diaz,
    I got your problem. There are various reasons due to which the user has to face the OST file corruption. We can classify into them two categories which are Hardware and software. Lets us discuss first discuss hardware reasons
    1. Data storage device failure
    2. Network connection failure while synchronizing the OST file data
    3. A power failure may also be the reason for OST file corruption.
    Software Reasons for OST file damaged Issue
    1. Due to Virus or other software
    2. Abnormal termination of Outlook applications
    3. Synchronization errors.

    #7652 Score: 0

    Sandra Diaz
    Moderator

    Thanks, Kerry Morris,
    I got the reasons. Can you please tell how to repair OST file in case Scanpst does not repair OST file. Is there have any other solution to resolve this problem.

    #7653 Score: 0

    Kerry Morris
    Moderator
    33 pts

    As you have said Scanpst fails to repair OST file. Then you can try Renew OST file method. To repair OST file you can follow the certain steps.
    1. Close the Outlook Application and then go to the Control Panel.
    2. After that Double click on Mail.
    3. Now the user has to choose the email account option from email accounts.
    4. Then choose the Exchange Account from the Email tab.
    5. Now click on the Change button.
    6. Then check the “Use Cached Exchange Mode” and then click on More settings.
    7. Now check the use Cached exchange mode checkbox and under the cached exchange mode Click on Ok>>Next>>Finish button.
    8. At last click on the Close button. This will helps the user to repair corrupt OST file.
    I hope this will solve your problem ScanPST Fails to Repair OST File. For complete information about the working of the above steps, the user can refer: Renew OST file Method.

    #7654 Score: 0

    Sandra Diaz
    Moderator

    Thanks for suggesting this method. But I am a non-technical user. Can anyone suggest some other method which can resolve this problem?

    #7658 Score: 0

    Dexter Morgan
    Moderator
    39 pts

    Hello, If your Scanpst does not repair OST file then I suggest you to use this OST to PST converter application. This software can easily repair OST file and allows the option to convert into PST/ MSG / MSG/ Office 365 and HTML. This application can also remove and decrypt S/MIME and OpenPGP encrypted OST file emails. Even technical and Non Technical user can also use this software with ease. I hope this will solve your Scanpst Fails to Repair OST File.

    #7659 Score: 0

    Sandra Diaz
    Moderator

    Thanks, by using this software I can able to save my Important OST file data. Thanks for solving my Scanpst fails to repair OST file issue.

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