Unable to Open Attachments in Outlook Express - Ultimate Solution

Resolved Email
CM
Community Member
August 18, 2016
16 replies
352 views
Reviewed by moderators

I upgraded my Outlook Express and now unable to open attachments. The paper clip icon is there but nothing appears when I clicked on it. This is not common to one email sender but on all. I unchecked the option in tools/options/security do not follow attachments to be saved or opened, as suggested via a google search but still I can’t access attachments. Whenever I tried to view attachments it says they are unsafe. If you have any solution to this then please provide it here

Any suggestion or help will be appreciated

16 Answers
Accepted Answer
Verified by Edwin J. Hoffer, Expert · Reviewed August 2016

Have you correctly checked these settings Outlook Express-> tools-> options-> security tab-> uncheck because these settings must be Uncheck as it block images or other HTML content that could contain a virus

Yes I have already uncheck these settings to make sure no virus will enter into my system.

What happens? Is the paperclip icon greyed out? Does it give any error message when you try and launch the attachment.

No the paper clip icon isn't greyed out. And nothing happens when I tried to open it. When I am try to save by using the Save As option, I get the error message saying the command failed to execute.

Have to check whether there is enough free disk space on your hard disk to save attachments

Yes, I checked it already when I first try to read attachment and I found there is lot of space available but still attachments won’t open.

You can do one thing right click on the attachment and save it to your desktop by double click on it. For some reason, some attachments cannot open within the email, but will open from your hard drive.

I have tried this also, but nothing really works. Can you please suggest me any alternate solution so that I can access my attachment.

I think you should try opening your attachments using some tool. You can try any available tool in market

can you please suggest me a perfect tool that could help me out

One of my friend tried this tool. He also faces the same problem as you are facing now. You can try “DBX Converter” tool.

Is this tool reliable to use and will it effectively Open my attachmentsn

Yes don’t worry this is the perfect tool to open and view your attachment and has designed with so many other features also. n

From where I can download this tool. n

You can download this tool from its official website. Or you can click this linkn

Thank you so much. I can now open attachment using this tool. I can view any type of attachment with the help of this tool. Thanks once againn