I tried scanpst.exe to repair outlook.pst but the program was aborted with the remark that I should run scandisk and then try again. Scandisk did not bring any error message, so the disk is fine.

I have tried everything several times to retrieve my mails again but got no success. Does anyone know if scanpst.exe get failed, what other option I have to repair Outlook file.

Outlook stores emails from POP3 mailboxes, addresses and calendar data as well as tasks and notes when it is not attached to a groupware such as Exchange, MDaemon or Kerio (* .pst). If such file gets damaged there are several ways to save at least some of the data.

Microsoft provides ScanPST as a good way to patch the data file. Experience has shown that we have been able to restore everything in a few times. But what if it get failed and gives you error Outlook scanpst does not work? The error genereated for failed scanpst attempt are as follows:

“Scanpst.exe fails to start”

scanpst.exe does not work”

“Scanpst.exe entry point not found”

“Scanpst.exe not found”

“SCANPST.EXE not found component; this application failed to start because OLMAPI32.dll was not found.” Reinstalling the application could fix the problem.

You may receive these error messages or may receive some other error messages. These error messages indicate the inbuilt inbox repair tool or scanpst.exe can not repair the damaged pst file from Microsoft Outlook and simply you can say that “Scanpst.exe” is not working.

So here we will be discussing on the solution on ‘What to do when scanpst does not work’ , But first let us find out the reasons of why Inbox Repair Tool process get Failed.

Outlook Scanpst Does not Work – Reasons

There could be number of reasons due to which scanpst.exe fail error comes. Some of them are discussed below:

  • Scanpst.exe is unable to fix corrupt PST file.
  • “Scanpst.exe” is infected by any virus, trojan or spyware.

Infections Responsible for Inbox Repair Tool Scanpst.exe Failed:

Adware Adware.Craagle! Sd5, Donnamf9, FindSpyware, TheSeaApp, MyWebSearch.au, Adware.MyCoups, Advantage, IsolationAw.A, TGDC
Browser hijacker NowFixPc.com, Widdit.com, Searchswitch.com, Css.infospace.com, Www1.indeepscanonpc.net, I.trkjmp.com, SocialSearch Toolbar, BrowserQuery.com
Ransomware DecryptorMax Ransomware or CryptInfinite Ransomware, CryptXXX Ransomware, FessLeak Ransomware, CrypMIC Ransomware, avastvirusinfo@yandex.com Ransomware, JS.Crypto Ransomware, Cyber Command of Arizona Ransomware, Svpeng, PayDOS Ransomware rQuery.com
Trojan I-Worm.Finaldo, RemoteAccess: Win32 / DameWareMiniRemoteControl, Trojan.Comquab.A, Virus.Obfuscator.ZJ, Trojan.Proxy.Bunitu.D, Doomran, Mal / Zbot-U, MonitoringTool: Win32 / Orbond.A, Trojan: Win64 / Sirefef.L
Spyware AdClicker, Contextual Toolbar, Keylogger.MGShadow, VirusSlayer, IcqSniffer, SmartPCKeylogger, IESecurityPro, SystemErrorFixer, SecurityRisk.OrphanInf
  • PST File size is greater than 2GB. Since large PST files slow down the performance of repair process resulting in ‘Outlook Scanpst does not work’ error
  • Hardware Failure is also one of the issue due to which scanpst fails. The hardware failure could be due to any of the reason like failure in the data memory, error of network device or unexpected power failure.
  • Unexpected shutdown of Microsoft Outlook close the files unexpectedly resulting in Inbox Repair Tool Scanpst.exe failed error as it makes file corrupt and inaccessible

What to do When Scanpst Does not Work ?- Best Solution

When user fail to repair Outlook PST File from scanpst.exe utility then one can go for third party solution to repair damaged and corrupted PST File. So let us discuss various softwares available in the market as SCANPST Replacement.

  • SysTools Outlook Recovery
  • PST Recovery Software
  • Recovery Tool for Outlook

How can they resolve your Outlook scanpst fail error, let us discuss it:

  • SysTools Outlook Recovery

SysTools Outlook Repair Tool helps in repairing damaged/Corrupted Outlook file with both minor as well as major corruption. It recovers all Outlook data items like emails, contacts, calendar etc. It repair Outlook scanpst does not work error and overcome the limitation of large PST files. You can run this tool on Outlook version of 2019, 2016, 2013 & all below versions.

Some other fascinating features of this tool are:

  • Repair PST files in bulk
  • Recover corrupted Outlook files from advanced data types like UNICODE or ANSI
  • The software rebuilds PST file in PST, MSG, HTML & EML file
  • Recover Password protected corrupted PST File
  • Option to Export selected data items using Date-Filter option
  • Repair Outlook .pst file created by scanpst.exe
  • PST Recovery Software

PST recovery tool is also one of the most popular tool used by professionals to repair Outlook database files. It repair ‘Outlook scanpst does not workerror and make Outlook database file accessible to Outlook.

Some other features of this tool are:

  • Recover Permanently deleted data items from PST file
  • Two Different Option for scanning, Quick Scan & Advance Scan
  • Supports to repair Bulk PST files
  • Save recovered items in four different formats
  • Option of ‘Split PST file’ to cut files
  • Option to change the name of default file
  • Recovery Tools for MS Outlook

Another alternative of Inbox Repair tool for Outlook is Recovery Tools for MS Outlook. The tool has an amazing features which overcome all the limitation user faces while using scanpst.exe. The tool fixes that error and make PST file healthy.

Some other features of this software are:

  • Recover Corrupted PST Files and Re-create new PST Files
  • Installation of Outlook is not mandatory
  • Search and Locate PST files automatically
  • Repair PST files beyond 2GB
  • Maintain Folder Heirarchy
  • Compatible with MS Outlook 2019, 2017 & all below versions.


Outlook Scan PST does not work” error is commonly faced error by Outlook users. Generally the issue occurs due to corruption in the PST file. The blog discusses various possible reasons why you get ‘Outlook scanpst does not work’ error. The best solution has also been discussed to fix Scan pst doesnot work error.