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Cannot move items in Outlook

Michael Scofield ~ Modified: May 16th, 2016 ~ ~ 1 Minute Reading

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  • May 16, 2016 at 10:59 am #2083 Score: 0
    Michael Scofield
    Moderator
    20 pts

    Hi everyone,

    I am using MS Outlook since last 2 years and I’ve never faced such issue with my Outlook in these years but yesterday when I was trying to move some Outlook items from one folder to another folder, Outlook suddenly shows an error message that says: “Cannot move items. The item cannot be moved. It was either already moved or deleted, or access was denied.” till then I’m trying to find out the reason behind this error message but not getting the proper solution. Now I’m thinking what to do.

    Is there anyone who have faced the same issue?

     

    Regards,

    Michael

    May 17, 2016 at 9:34 am #2088 Score: 0
    Eddie Thwan
    Moderator
    44 pts

    Hi Michael,

    This error may occur in Outlook in the following situation:
    When you move large PST data into public folders.
    When opening emails in Archive.
    If the archive folders are accessed from a different location.

    Solution: To fix this error, you need to use the Current Folder option. To do that, use the below steps:

    Start your Outlook >> click on File
    click on Option >> click on Search
    Navigate to Results and select the Current Folder option
    Click on OK.

    For reference, see the screen shot: Screen shot to set Current Folder Option in Outlook

    Thanks & Regards,
    Eddie Thwan

    May 20, 2016 at 6:32 am #2096 Score: 0
    Michael Scofield
    Moderator
    20 pts

    Thanks Eddie,

    Did tried the above method but the problem still continues but thanks for the instruction you gave, they are very informative, especially the cause you’ve mentioned. I was wondering, what may be possible the cause behind this.
    Anyways, please tell me if there is any other solution apart from the solution mentioned above? would be appreciated.

    Regards,
    Michael

    May 24, 2016 at 12:53 pm #2106 Score: 0
    Henry Davidson
    Moderator
    31 pts

    Hi Michael,

    If the problem still persist in Outlook, then in this situation you need to repair corrupted Outlook data file that sometimes may harm MS Outlook and may decrease the performance of your MS Outlook. Here the steps, you need to follow to repair PST files that are corrupted.

    Find the location of SCANPST.exe and double click on that to open Inbox Repair Tool.

    Under Inbox Repair Tool, click on Browse and provide the location of corrupted PST files that you want to repair.

    Click on Start to begin the scanning process.

    Click on Repair to start repairing the corrupted PST files found after scanning the PST files.

    To grab detail info on Inbox Rapair Tool, click on SCANPST.exe to repair PST file

    Thanks & Regards,
    Henry Davidson

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