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Outlook Sent Folder Not Showing Messages

Barry Alllen ~ Modified: July 14th, 2016 ~ ~ 1 Minute Reading

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  • July 14, 2016 at 10:03 am #2462 Score: 1
    Barry Alllen
    Moderator
    25 pts

    Hello
    This started happening to me recently my emails seemed to be satisfactorily received, I had no record of sending them in my “sent items”. This only happened when I used Outlook 2013.
    I searched in vain for any help on forums etc, and put in a call to support. They said they would ring me back (but haven’t).
    Please get me out of this problem and any assistance appreciated

    July 15, 2016 at 11:26 am #2508 Score: 1
    Henry Davidson
    Moderator
    31 pts

    As per the description provided, the mails are not saved in the sent item folder of one of the email account.

    If you have setup an account as IMAP account type in Outlook then follow the steps mentioned below:
    1. Open Outlook > Click on File tab > Account Settings.
    2. With the account Settings dialog open, select the account and click ‘Change’ > click on ‘More Settings’.
    3. Click on the ‘Sent Items’ tab > Ensure you have checked the option ‘Save sent items in the following folder on the server:’ and choose the appropriate folder where the ‘Sent Items’ needs to be saved.

    Hope the above information helps. For further queries, reply and we will be happy to help you.
    Thank you.

    July 16, 2016 at 12:15 pm #2556 Score: 0
    Barry Alllen
    Moderator
    25 pts

    Hello Henry
    yes I Have tried to do so and my problem was solved
    thanks. Is there any 3rd party software available to get this solved out.

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