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Error: The connection to the server interrupted

Michael Scofield ~ Modified: July 15th, 2016 ~ ~ 1 Minute Reading

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  • July 15, 2016 at 9:22 am #2495 Score: 0
    Michael Scofield
    Moderator
    20 pts

    I am not able to send any messages go through Outlook and each time I try, I get the error:
    Log onto incoming mail server (POP3): The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).
    I cannot find any solution. Please help!

    July 21, 2016 at 9:05 am #2611 Score: 0
    Barry Alllen
    Moderator
    25 pts

    Hi

    This error may be occurring due to the problem in your Internet Connection. Thus Outlook is not able to send messages.

    July 21, 2016 at 9:15 am #2612 Score: 0
    Henry Davidson
    Moderator
    31 pts

    Hi Michael

    As Barry suggested, there could be a problem with your Internet connection. So you can check that.
    But also there can be more reasons for your error like:

    1. Internet connection: If your internet connection is slow or not working properly, you need to check it.
    2. Outlook Profile: In any case if your profile has been damaged, create a new profile.
    3. Anti- Virus: The firewall settings most of the time prevent user to access an application generating errors.
    4. Outlook Account Settings: Check your settings that all fields have been filled up properly.
    5. Open Outlook in safe mode and check.
    6. Clean-up e-mails, messages that might have been stuck.

    Thus you can refer to the article below to solve your issue

    https://support.microsoft.com/en-us/kb/813514

    Thanks & Regards
    Henry

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