Home » Topic » How Can I Fix this problem “An error occurred while moving messages to mailbox “(null)”.

How Can I Fix this problem “An error occurred while moving messages to mailbox “(null)”.

Stephen West ~ Modified: July 10th, 2018 ~ ~ 1 Minute Reading

Home Forums How Can I Fix this problem “An error occurred while moving messages to mailbox “(null)”.

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  • #7200 Score: 0
    Stephen West
    Moderator
    4 pts

    When I delete a message, I get the following error: “An error occurred while moving messages to mailbox “(null)”.” What’s more, the message does delete, but it doesn’t end up in the trash, or anywhere for that matter- it’s lost forever. Anybody know a fix?

    #7205 Score: 0
    Kerry Morris
    Moderator
    34 pts

    If you are having an issue with moving emails to the Trash, I would suggest rebuilding the affected mailboxes, in this case, both the source (where the message was when you tried to delete it) and the Trash. You can try to rebuild mailboxes to resolve “An error occurred while moving messages to mailbox “(null)” by following the steps:
    step 1: Firstly, to Rebuild a mailbox.
    Step 2: Select a Mailbox, then choose Mailbox > Rebuild.
    Step 3: When you Rebuild Mailboxes for IMAP and Exchange accounts then messages and attachments are downloaded again from the server to your Mac. Your mailbox appears empty until the download is complete.

    #7209 Score: 0
    Stephen West
    Moderator
    4 pts

    kerry morris, thanks, but unfortunately that doesn’t help.

    #7210 Score: 0
    Christopher Rigaud
    Participant

    You can also Try this Method.
    Step 1: First of all, close all the applications. Then, launch the Apple Mail program.
    Step 2:On the Task bar, click Mail tab >> Quit Mail
    Step 3:Now hold the Shift key and launch Apple Mail program again. Try the safe mode if Mac doesn’t end starting up
    Step 4:Check how it responds in the safe mode.
    Step 5:If you find no more issues, you can now reboot it normally.
    Step 6:Finally, try testing in your own user’s account.

    #7212 Score: 0
    Eddie Thwan
    Moderator
    44 pts

    I have the same problem, If anyone finds fix please let me know.,

    #7213 Score: 0
    Dexter Morgan
    Moderator
    38 pts

    I experienced the same error “An error occurred while moving messages to mailbox“(null)”.. I rebuilt the mailbox but that did not solve the problem. I deleted the account and set up again. No problems after that. Maybe it will also work for you.

    #7214 Score: 0
    Stephen West
    Moderator
    4 pts

    dexter_morgan I’m glad that worked for you. I didn’t want to do this because my account is through iCloud, and deleting the Mail portion of it means disconnecting all the other iCloud services and then reconnecting them. Please tell me another solution.

    #7215 Score: 0
    Barry Alllen
    Moderator
    25 pts

    I found a way to fix this. I am assuming you’re using an IMAP account.
    Step 1: Firstly Expand the mail account
    step 2: Select the folder that you want to use for Trash
    step 3: GOTO Mailbox menu>> Trash Mailbox.
    You can do the same for sent Messages. Once I did this, the message stopped appearing.

    #7216 Score: 0
    Eddie Thwan
    Moderator
    44 pts

    This worked for me! I also had noticed a sent message disappearing. I fixed this the same way by selecting the Drafts, Sent, Junk and Trash mailboxes that appeared in the “Inbox” as lists under the malfunctioning mailboxes, and individually assigning them properly in the “Use this mailbox” menu.

    #7217 Score: 0
    Stephen West
    Moderator
    4 pts

    Hi, Barry! The solution given by you didn’t work for me. Now, what should I do? I have tried many methods but none of them worked for me. Now I am tired of this error. Please tell me a direct solution because I don’t want to try these methods. If there is a direct method to solve this particular problem then tell me?

    #7219 Score: 0
    Barry Alllen
    Moderator
    25 pts

    OK, Then you can download SysTools Mac MBOX Converter Tool. By using this Tool, all the disappear Mails will be open in this Software. Select the Mails & folders and export it to EML. All the disappear mail will be open in this Software. Then this message “An error occurred while moving messages to mailbox“(null)” will never show again.

    #7224 Score: 0
    Stephen West
    Moderator
    4 pts

    Hey! Thank you so much for the help. I tried its demo version & it successfully migrated my files. After such a performance I bought this software so that I can work to migrate my office data as well.

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