MS Outlook 2011 for Mac Error Code 18597

Home Forums MS Outlook 2011 for Mac Error Code 18597

This topic contains 7 replies, has 3 voices, and was last updated by  Lincoln Burrows 2 years, 4 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #1500 Score: 0

    Lincoln Burrows
    Moderator
    16 pts

    Hi Guys,

    I am unable to access emails from Exchange server 2010. It shows error code 18597 when I try to connect with exchange using Macbook at home.

    Can anybody help me?

    Thanks in advance

    #1505 Score: 0

    Dexter Morgan
    Moderator
    39 pts

    Hi Lincoln,

    Generally the reason of this error in misspelled or wrong address typed in address bar to connect exchange server. So firstly i would suggest you to check the URL which you are using to connect exchange and let me know the result.

    #1583 Score: 0

    Kerry Morris
    Moderator
    33 pts

    This solution is working for me. You can try this

    1. I open outlook and then type / paste exchange server link (in my case: https://owa.compName.com/ews/exchange.asmx) in server field and then I get this error.
    2. Then I change server field https://owa.compName.com/owa.
    3. Now I quit outlook, quit form background running too & then again open outlook.
    4. Nothing happened.
    5. Then I send dummy email, it takes more than usual time to send.
    6. But after that it works fine and I repeat this process when I start my laptop.

    Regards
    Kerry

    #1702 Score: 0

    Lincoln Burrows
    Moderator
    16 pts

    Hi Dexter I have checked the url and all related things. But it did not worked.

    Thanks Kerry for your solution. I tried it but still i am unable to access emails from exchange server.

    #1706 Score: 0

    Kerry Morris
    Moderator
    33 pts

    Hi Linclon,

    You can do one thing to resolve this error.
    Outlook for Mac relies on Exchange Web Services (EWS), it does not support MAPI. Which is why you get this error.
    So you can enable basic authentication of IIS (Internet Information Services) to access Exchange services for Mac.
    To do this just go to IIS Manager in windows server and then expend default web site from left panel, if not expended. Then select EWS from left panel and select (double click) Authentication in IIS at Result panel which is at middle of window. Then in authentication just Enable Basic Authentication.

    Regards
    Kerry

    #1715 Score: 0

    Lincoln Burrows
    Moderator
    16 pts

    I am confused in this solution. I don’t know about EWS or MAPI and i don’t know about IIS.
    So Please tell me any alternate solution.

    #1720 Score: 0

    Dexter Morgan
    Moderator
    39 pts

    Hi Lincoln,

    You should check this link where they have described about Outlook 2011 for Mac Error Code 18597. The solution to the error code 18597 is also discussed there.

    #1761 Score: 0

    Lincoln Burrows
    Moderator
    16 pts

    Thanks Dexter.

    You are such a life savior.

Viewing 8 posts - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.