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Outlook 2010 Not Receiving Emails

Michael Scofield ~ Modified: September 22nd, 2015 ~ ~ 1 Minute Reading

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  • #643 Score: 0
    Michael Scofield
    Moderator
    20 pts

    Hello Everyone,

    I am using Microsoft Outlook 2010 and it was working fine. Now, I am facing an issue in my Outlook that I can send e-mails, but unable to receive. Is here anyone who would like to suggest me how to resolve this issue?

    Any help will be highly appreciated!!!

    Best Regards

    #655 Score: 0
    Barry Alllen
    Moderator
    25 pts

    Try to check out the incoming server setting used in Microsoft Outlook and see the results.

    Cheers
    Barry

    #673 Score: 0
    Michael Scofield
    Moderator
    20 pts

    Hi Barry,

    Will you please elaborate your answer? I mean to say, can you tell me the exact path to check the incoming server settings.

    Regards

    #678 Score: 0
    Barry Alllen
    Moderator
    25 pts

    Sure Michael.

    First, Open “MS Outlook” >> Click “File” Tab >> “Account Settings” >>“Account Settings” >> Click twice on your Outlook Account >> “More Settings” >> “Advanced Tab” >> Ensure that “Incoming server (POP3)”port no must be correct i.e. 110

    To Know more about POP3, IMAP and port no settings in Outlook, click here: http://www.msoutlookware.com/account/difference-in-pop3-imap-smtp-accounts.html

    Regards

    #684 Score: 0
    Kerry Morris
    Moderator
    33 pts

    Hello,

    First you should follow Barry’s solution. If the problem still persists, then you can also try these steps in MS Outlook:

    Click on “File” Tab >> “Account Settings” >> “Account Settings” >> “Change Folder” >> Change from whatever it was to: Outlook Data File – Inbox

    check the pre requisites

    Let me know if you need further assistance!!!

    Thanks & Regards
    Kerry Morris

    #705 Score: 0
    Henry Davidson
    Moderator
    31 pts

    Hi Michael.

    What type of email account are you using? IMAP or POP?

    If you are using POP account, then you can continue with Barry and Kerry.

    If you are working on Microsoft Exchange account, then check “cache exchange mode” is enable or not. If not, then enable it.

    To do so:

    Click on “File” Tab >> “Info” >> “Account Settings” >> On the “Email” Tab, Select Exchange account and click on “Change” >> Under “Microsoft Exchange Server” settings >> Check “Use Cache Exchanged Mode”. You can check another setting to resolve your occurred error.

    You can also set up Microsoft Outlook to check for new e-mail messages at intervals of one minute to 1,440 minutes (one day).

    To do so:

    • Open “MS Outlook” >> Click on “Send/ Receive” Tab >> “Send Receive Groups” >> Select “Defined Send/Receive Groups” from the drag down list.

    Send/Receive Groups Settings

    • Select the group that contains the e-mail account that you want to regularly check for messages.
    • Under the section Setting for group “group name”, select the “Schedule an automatic send/receive every n minutes” check box.

    Set time limit

    • Put a number from 1 to 1440 in the minutes box >> Click on “Close” button.
    • Now, Go to “Send/Receive” Tab, click on “Send/Receive All folders” button.

    I hope the above information will be helpful in resolving your issue.

    Best Regards
    Henry Davidson

    #724 Score: 0
    Michael Scofield
    Moderator
    20 pts

    Great thanks to all – I have got the solution. 🙂

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