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Contacts are Showin in Outlook 2013 but it is Missing in Address Book.

Kerry Morris ~ Modified: July 14th, 2016 ~ ~ 1 Minute Reading

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  • July 14, 2016 at 8:46 am #2454 Score: 2
    Kerry Morris
    Moderator
    34 pts

    Hello
    I have just downloaded office 2013 (365)

    But Outlook is creating problem, there are no contacts in the address book.  When I check the Contacts list, the contacts are present but not showing up in the address book.
    Any suggestions are appreciated.

    Thanks

    July 15, 2016 at 4:35 am #2486 Score: 2
    Barry Alllen
    Moderator
    25 pts

    Hello Kerry
    Same problem arise with me. Got Outlook 2013 via Office 365 and added my Outlook account as my account. It’s my only account. Everything syncs up; email, contacts, calendar with Outlook however the contacts do not show in the address book.
    These are the steps I followed:
    1. My contacts folder shows up in the address book window.
    2. The contact folder is selected to show in the address book however the check box under the “Show this folder as an email Address Book” option is greyed out and unchangeable.
    3. I have deleted the account and created a new profile by adding back my Outlook.com account.
    Same results; everything syncs but contacts in the Address Book.

    Thoughts?

    July 15, 2016 at 4:49 am #2488 Score: 1
    Dexter Morgan
    Moderator
    38 pts

    Hi Kerry,

    Thank you for contacting Sysc.org . We are glad to assist you with your concern.

    Before we proceed I would require some more information to assist you better.

    1. Mention the type of email account configured in Outlook (POP3, IMAP, Exchange ActiveSync (EAS) or Exchange Server Account)?

    2. Do you have multiple data files open in Outlook?

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