Hi Sandra & Lincoln,
The primary use of New-MailboxExportRequest cmdlet is to start the conversion process. It creates a request to export mailbox which is then followed by various other commands. But, sometimes this command fails to perform and there can be various possible reasons for it such as:
- The Microsoft Exchange you are using is not the updated version.
- The account implementing the export request does not have the required permissions.
- Another factor can be not running the Exchange Management Shell commands with administrator rights.
- Corrupted or damaged Exchange database can also be a reason.
To fix New-MailboxExportRequest failed error, you can try updating the Exchange version by installing SP1. After updating, restart EMS and try running the command again.
Another solution is to run Exchange Management Shell as an administrator.
If these solutions doesn’t work, then the third option is to check that the account using which you are implementing the command have “Import Export Mailbox” permission. If not, then first assign the permission and then try running the cmdlet again.