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Having trouble with my PST file. Showing 0kb file size in Outlook.pst.

Dexter Morgan ~ Modified: July 8th, 2016 ~ ~ 1 Minute Reading

Home › Forums › Having trouble with my PST file. Showing 0kb file size in Outlook.pst.

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  • July 8, 2016 at 6:44 am #2403 Score: 3
    Dexter Morgan
    Moderator
    38 pts

    My .pst file somehow went to 0 kbyte. Due to which my mail locked up when I was trying to download it. Can it be recovered. We moved to outlook 2010 from 2007. All my important mails and Data from the last 7 years are stores in it.

    My Setup: windows 7, Office professional, NTFS

    Any Help would be appreciated

    July 8, 2016 at 7:06 am #2408 Score: 1
    Henry Davidson
    Moderator
    31 pts

    Hello Dexter
    You need to restore your data from backup. If you have Backup available.
    Since the file was not deleted but truncated, It must not be deleted.
    Recently, I found that, Outlook 2007, have some problems with NAS drives/servers.

    July 8, 2016 at 7:24 am #2409 Score: 2
    Dexter Morgan
    Moderator
    38 pts

    Sorry but it’s been way too long since I did the back up (yes I know – I should know better than foregoing regular backups) 🙁

    July 8, 2016 at 8:36 am #2412 Score: 3
    Eddie Thwan
    Moderator
    44 pts

    Hi Dexter
    You can this method, sometimes it works.
    1. Corrupt the .pst file manually.
    2. Using a hex editor, Erase 7 bytes from position 07 in the .pst
    file.
    3. Then run scanpst.exe – available free on the net.
    You will recover you old PST file.
    This sometimes helps.

    Note: If this doesn’t help, the file has
    travelled west.

    July 8, 2016 at 12:45 pm #2413 Score: 1
    Dexter Morgan
    Moderator
    38 pts

    I tried getting help of a hex editor to edit the file. But it’s 0 Bytes in size as mentioned earlier I cannot just erase the 7th through the 13th byte
    in the file……… What else needs to be written in the file otherwise?

    July 9, 2016 at 12:28 pm #2420 Score: 2
    Michael Scofield
    Moderator
    20 pts

    You have to use this method it’s best possible and most efficient way to recover a PST file:
    For this you have to
    Create a new outlook 2010 data file.
    Save a New Folder on My Desktop.
    Copy an existing Sent and Received folder to New data file.

    July 15, 2016 at 10:55 am #2502 Score: 1
    Barry Alllen
    Moderator
    25 pts

    Hello Dexter Morgan

    Thanks for posting your query to sysc.org for providing us opportunity to solve this out. Yes there is a technique to solve this out. I have found a helpful blog of this solution
    http://msoutlookworld.blogspot.in/2016/07/pst-showing-0kb.html
    You can take help from here.
    If this technique doesn’t work then you can choose a 3rd party software i.e Systools Outlook Recovery for get your PST file resolved.

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