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PST File is not opening

Barry Alllen ~ Modified: September 26th, 2015 ~ ~ 1 Minute Reading

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  • September 26, 2015 at 10:34 am #754 Score: 0
    Barry Alllen
    Moderator
    25 pts

    Hi;

    When I attempt to open outlook I get an error:
    Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be opened. Errors have been detected in the file C:\Documents and Settings\Sabrina\local settings\application data\Microsoft\outlook \outlook.pst. Quit outlook and all mail-enabled applications and the use the inbox repair tool (scanst.exe) to diagnose and repair errors in the file for more information about the inbox repair tool see help.

    I have attempted to repair the .pst file using scanpst but it fails. Do you know another utility preferably a free one which I can use to repair the file.

    October 14, 2015 at 5:06 am #840 Score: 0
    Michael Scofield
    Moderator
    20 pts

    Hello Barry,

    Try to open Outlook in safe mode because undeniably plug-ins always be the utmost reason of Outlook’s dysfunctioning. Try out the given command in the run box:

    “outlook.exe /safemode”

    Question further, if you do not get any solution.

    Cheers
    Michael

    October 24, 2015 at 12:45 pm #861 Score: 0
    Barry Alllen
    Moderator
    25 pts

    Hi Michael,

    I tried to open Microsoft Outlook in safe mode, but the problem still persists. So, would you like to suggest me another solution to fix this issue.

    Regards

    October 27, 2015 at 5:18 am #868 Score: 0
    Eddie Thwan
    Moderator
    44 pts

    Hi,

    If Microsoft Outlook opens in safe mode and the issue still persists, then try to remove add-ins by Clicking on the “File” tab >> “Options” >> “Add-Ins”>> Select “Com Add-ins” and click on “Go” >> Clear all check boxes in the list & click “OK” button >> Restart “Microsoft Outlook”(normally, not in safe mode).

    Regards

    October 28, 2015 at 9:33 am #870 Score: 0
    Michael Scofield
    Moderator
    20 pts

    I agreed with “Eddie”.Instead of that, you can also create a new user profile in MS Outlook to fix this issue.
    See here: https://support.microsoft.com/en-us/kb/829918
    Even after creating a new user profile, if the problem remains same, then reset the navigation pane.

    To do so: Press “Window Key” + “R” >>Type “outlook.exe<space>/resetnavpane” in run dialog box.

    November 19, 2015 at 11:34 am #895 Score: 0
    Barry Alllen
    Moderator
    25 pts

    Thanks for the info. I have got the solution… 🙂

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